Seen the hype around SunSystems(R) and Yooz lately?
We have too.
With iPOS not able to work with SunSystems Cloud, we could only assume that Infor needed a P2P solution to tick the box for new-business RFPs. Result: Yooz. A French company that's been around for about 35 years, our business analysts reviewed their capabilities (source) and came to the opinion that its very much geared for the low-tier and US market, great for small companies/retail-stores/motels with minimal, basic needs, but when it comes to the complex requirement that typical SunSystems users have, from what we could tell, it doesn't look like it quite hits the mark. We all know that SunSystems has complex features like Business Rules, its own Budgets & Currency Rates and these are MUSTs for any P2P solution.
If you're looking for a system that uses "old-school" text-based data extraction, then they have it. While Sysynkt leverages actual AI, Yooz instead use something they call "Semantic Analysis", which is just an intentionally fancy-sounding word for pattern analysis, basically searching a document's text (printed latin characters only) for key words like "Invoice Number" and calling it "Machine Learning" (we couldn't roll our eyes high enough!) Read more here; Watch out for our upcoming blog post about what Machine Learning actually is and how to spot false claims about it.
Batch or file-based transfers are fine for those with low volumes and requirements, but we struggled to see how that kind of system would truely integrate completely in real-time with SunSystems, while simple linear approval matrices are very restrictive and let's not forget that most organisations require some kind of line-level approval, because header-level alone just won't cut it.
All organisations we've ever dealt with would flat-out reject the concept of paying their suppliers via Virtual Cards or by transferring any amount to the software provider first who'd then distribute the funds to beneficiaries (source). We had to wonder how a solution that focuses on getting you to round out your P2P process by paying via American ACH or printing checks (yes, "checks", can you tell which market it's geared for?) is relevant for the typical SunSystems site.
As one of our long-time SunSystems users said after first use: "It looks like it's from 2008!" 🤷
So amid all the hoo-ha, is it built for SunSystems? We don't think so.
We're not even sure that Infor think it is either, based on some embarrassing comments published in a recent article by Enterprise Times:
"While Yooz states it is a preferred partner, its solution has not yet made an appearance in the recently launched Infor Marketplace [...] For Infor, this seems slightly less important. While SunSystems is a strong product and is now available in the Cloud, that there is no comment from an Infor spokesperson would seem to indicate how strategically important [it] is."
The SunSystems channel partners are being pushed to meet their sales quotas by putting forward Yooz, so if your account manager is suddenly wanting to give you a demo, make sure you don't get Yoozed!